Housekeeping Supervisor

JLL•Kansas City, KS

13d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Housekeeping Supervisor – 2nd Shift – JLL What this job involves: Lead the charge in maintaining exceptional cleanliness and safety standards across our manufacturing facilities during 2nd shift operations. As Housekeeping Supervisor, you'll play a critical role in JLL's commitment to delivering world-class facility services by managing a dedicated housekeeping team, ensuring compliance with rigorous safety protocols, and maintaining the high operational standards our clients expect. This hands-on leadership position combines people management, administrative oversight, and quality control—making you the go-to expert who keeps our facilities running smoothly and safely around the clock.

Requirements

Minimum 2 years of facility or housekeeping administration experience, preferably in a supervisory capacity
Proficiency in Microsoft Office Suite, particularly Excel for reporting, scheduling, and data tracking
Demonstrated superior customer service skills with ability to maintain professionalism under pressure
Strong multitasking abilities with proven capacity to plan work under time constraints and work independently
Excellent written, verbal, and interpersonal communication skills for effective team leadership and stakeholder engagement
Strong organizational skills with a collaborative working style and attention to detail
Ability to meet physical requirements: lift/move items up to 49 lbs; push/pull dollies up to 100 lbs; stand/walk up to 10-12 hours; work in industrial environments that may be noisy, unheated, or not air-conditioned

Nice To Haves

Experience managing union workforce and navigating collective bargaining agreements
Background in manufacturing or industrial facility environments
Familiarity with OSHA safety standards and industrial cleaning protocols
Experience with CMMS (Computerized Maintenance Management Systems) or work order tracking software
Bilingual communication skills (English/Spanish)

Responsibilities

Supervise and coordinate housekeeping staff activities during 2nd shift, ensuring all cleaning protocols and safety procedures are followed
Conduct routine facility inspections to verify performance standards and identify areas requiring immediate attention
Prepare end-of-shift reports and maintain accurate staffing documentation for operational continuity
Monitor and manage inventory levels of cleaning consumables and equipment; escalate supply needs to prevent disruptions
Develop and implement housekeeping procedures and performance measures to ensure work accuracy and efficiency
Set daily performance targets and drive team productivity through coaching, feedback, and accountability
Partner with the Housekeeping Manager on administrative functions, budget tracking, and facility service improvements