Housekeeping Supervisor

PRAIRIE KNIGHTS CASINO•Fort Yates, ND

59d•$19 - $24•Onsite

About The Position

The Housekeeping Supervisor is responsible for maintaining advanced knowledge of departmental and Enterprise policies and procedures, including those related to safety. This role ensures the correct use of equipment and chemicals to complete tasks according to safety and cleanliness standards, and helps identify and report maintenance needs. The Supervisor will be a hands-on housekeeper during their shift, ensuring teamwork is maintained. Key responsibilities include hiring, training, and scheduling staff for adequate coverage, enforcing disciplinary procedures, and administering performance appraisals. The role also involves ensuring staff maintain a pleasant demeanor and prioritize guest satisfaction. Additionally, the Supervisor is responsible for maintaining Title 31 Compliance and performing other duties as assigned.

Requirements

Must be age 21 or older.
Must qualify for a Tribal Non-Gaming license.
Must possess a valid driver's license.
Must be able to communicate in the primary language of the workplace.
Knowledge of commercial housekeeping in a hotel/restaurant environment preferred.
Must understand staff scheduling and be familiar with commercial cleaning supplies and equipment.
Must be computer literate with strong knowledge of Excel spreadsheet software.
10 keys by touch and data entry skills with speed and accuracy required.
Requires stamina for constant movement of walking, bending, kneeling, stooping, reaching, repetitive motions, pushing heavy cleaning equipment; must have the ability to lift 40 pounds frequently.
Must possess hand and finger dexterity for using tools and equipment.

Nice To Haves

High school diploma or GED preferred but not required.

Responsibilities

Maintains advanced knowledge of departmental & Enterprise policies & procedures, including those related to safety.
Ensures the use of the correct equipment and chemicals to complete tasks according to safety & cleanliness standards.
Help identify and report maintenance needs relating to necessary repairs and preventative maintenance.
The Supervisor will be a hands-on housekeeper during shift and ensure teamwork is maintained.
Responsible for hiring, training and scheduling staff to ensure adequate coverage based on workload and demand of the business.
Enforces and oversees the disciplinary/conflict resolution procedures in accordance with Enterprise policy.
May be assigned to giving direct supervision to the Room Inspectors/Trainer in the absence of the Room Attendant Supervisor/s.
Ensure that staff always maintain a pleasant and friendly demeanor, and to instill in all staff, for example, that guest satisfaction and exemplary service are the standards to be always maintained.
Responsible for administering performance appraisals of housekeeping staff, which may include Room Attendants and Laundry Attendants.
Maintaining Title 31 Compliance accurately.
Other duties as assigned.