Housekeeping Supervisor

Westgate Resorts•Mesa, AZ

17h•Onsite

About The Position

Elevate the guest experience at our resort, where exceptional service and refined comfort define every stay. As a Housekeeping Supervisor, you will lead a dedicated team in delivering the immaculate environments and thoughtful touches that set our resort apart. You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the Housekeeping Department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth.

Requirements

2+ years of supervisory experience.
Fluent in verbal and written English is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
Must be able to lift 35lbs.
Must be able to work weekends and holidays if required.
Required to pass a background check, drug test, and prove eligibility to work in the United States.

Nice To Haves

1+ years of Housekeeping experience in resort setting is preferred.

Responsibilities

Inspire and guide a high performing housekeeping team through daily leadership, coaching, and hands on support.
Ensure perfection in every detail by assigning tasks and conducting inspections of guest rooms and public spaces.
Deliver polished, attentive communication to guests and team members, upholding Westgate’s standard of warm, genuine hospitality.
Maintain a flawlessly organized operation, including storage areas, supplies, and equipment care.
Oversee maintenance needs, reporting and creating HotSoS work orders.
Support team growth through ongoing training and participation in performance reviews.
Uphold exceptional quality and safety, completing routine inspections and fostering a clean, hazard free work environment.
Assist with special projects and additional responsibilities that enhance the overall guest experience.
Other responsibilities assigned by leadership.

Benefits

Medical, Dental, and Vision Coverage
Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact