Housekeeping Supervisor

Horseshoe Bay Resort • City of Syracuse, NY

2d • Onsite

About The Position

Marriott Syracuse Downtown seeks a Housekeeping Supervisor to ensure staff of the housekeeping department cleans and maintains guest rooms and public spaces in accordance with client/guest expectations and Crescent standards of product and service. The ideal candidate will possess a self-starting personality with an even disposition, maintain a professional appearance and manner, and communicate well with guests. They should be willing to "pitch-in" and help co-workers, be a team player, and be comfortable with training others. The role requires understanding the importance of listening with empathy and intent, working knowledge of chemical cleaning agents and operation of various cleaning equipment, and the ability to push and/or pull equipment weighing up to 100 lbs. Adaptability to change in the work area and hotel procedures, a willingness to learn new skills, and the ability to solve routine problems are also essential. The Housekeeping Supervisor must have flexible availability to work either day or evening shifts as needed.

Requirements

• Experience inspecting rooms and supervising staff required
• Ability to push and/or pull equipment weighing up to 100 lbs.
• Working knowledge of chemical cleaning agents and operation of various cleaning equipment

Nice To Haves

• Bilingual (English & Spanish speaking) candidates highly preferred but not required

Responsibilities

• Oversee staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.
• Train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.
• Inspection of cleaned guest rooms, turndown service, public areas, and back of house; ensure compliance with accidents/loss prevention programs and health/sanitation.
• Perform any other job-related duties as assigned.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with our Crescent managed properties in North America for you & your family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during your shift
• Quarterly employee appreciation events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed