FT Housekeeping Supervisor

Desert Hospitality Management, LLCTucson, AZ
$17 - $18Onsite

About The Position

The Housekeeping Supervisor will be responsible for the overall supervision of the department and Housekeeping staff for the hotel. This includes supervision of laundry activities and ensuring an adequate supply of linen, inspection of guest rooms, public areas, and other areas. The supervisor will also assist guests in a courteous manner and resolve guest and staff inquiries or concerns.

Requirements

  • High School Diploma or GED certification and equivalent work experience required.
  • Minimum 3 years of hotel housekeeping or similar experience required.
  • Proven financial knowledge and working experience with computer systems and Microsoft products.
  • Bilingual English/Spanish required.
  • Must be able to convey information and ideas clearly, both oral and written.
  • Must work well in stressful, high-pressure situations, particular with upset guests or staff members.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
  • Must be able to prioritize departmental functions to meet due dates and deadlines.
  • Must be able to work with and understand financial information and data, and basic arithmetic function.

Nice To Haves

  • Certification as required by franchise.
  • Previous Supervisory experience in a hotel desired.

Responsibilities

  • Assist with the overall supervision of the department and Housekeeping staff.
  • Supervise laundry activities.
  • Ensure adequate supply of linen.
  • Inspect guest rooms, public areas, and other areas.
  • Assist guests in a courteous manner.
  • Resolve guest and staff inquiries or concerns.
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