Housekeeping Supervisor

North Metro Harness Ini • Forest Lake, MN

12h • Onsite

About The Position

Step into a hands-on leadership role where you’ll make a visible impact every day. As a Housekeeping Supervisor, you’ll lead by example balancing active, on-the-floor custodial work with team supervision to keep our spaces clean, safe, and guest-ready. This is a great opportunity for someone who enjoys staying active, takes pride in high standards, and thrives while guiding a team to deliver exceptional results in a fast-paced environment.

Requirements

• High school diploma or equivalent required.
• 2–5 years of custodial/housekeeping experience.
• 2–5 years of supervisory experience or training (or equivalent combination of education and experience).
• Strong knowledge of cleaning products, equipment, and safety practices.
• Proven ability to lead, train, and support a team in a fast-paced environment.
• Excellent customer service skills with the ability to remain calm under pressure.
• Strong communication, judgment, and interpersonal skills.
• Proficiency in Microsoft Office and ability to learn systems such as ADP.
• Ability to build positive working relationships with team members and guests.
• Physically able to stand, walk, bend, and lift up to 40 lbs regularly.
• Ability to work flexible schedules, including nights, weekends, and holidays, in a busy environment.
• Willingness to learn and follow company policies, procedures, and state regulations.
• Must be at least 18 years old and able to obtain and maintain a Minnesota Racing Commission gaming license.

Responsibilities

• Inspect facilities for cleanliness, completed work, and maintenance needs.
• Supervise custodial staff during shifts and monitor overall performance.
• Plan, assign, and oversee daily cleaning tasks and minor projects.
• Enforce department policies, procedures, and safety standards.
• Maintain and monitor inventory of cleaning supplies and equipment.
• Prepare reports on work activities and operational needs.
• Support hiring efforts, including assisting with interviews and staff selection.
• Partner with management to ensure proper staffing levels and scheduling.
• Assist with budgeting for staff, equipment, and supplies as needed.
• Perform hands-on custodial duties, including cleaning, restocking, and maintaining facility standards.

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off (vacation, sick, holidays, bereavement)
• Employee Discounts on food and merchandise
• Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
• Tools, resources and opportunities for career growth and development
• Employee recognition programs including , years of service, and employee of the quarter
• Branded apparel provided

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED