Housekeeping Supervisor

Donohoe Hospitality Services • College Park, MD

29d • Onsite

About The Position

We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team at The Hotel at the University of Maryland. Our Housekeeping Supervisor plays a crucial role in assisting the Executive Housekeeper with overseeing the daily operations of both the housekeeping and laundry departments. This position ensures that our guests experience a clean, comfortable, and welcoming environment throughout their stay. The supervisor is responsible for coordinating and monitoring housekeeping staff's work, addressing any issues that arise, and maintaining high standards of cleanliness and service. Additionally, the Housekeeping Supervisor helps manage inventory, trains new employees, and implements procedures to enhance efficiency and guest satisfaction.

Requirements

• Previous housekeeping experience in a hotel or hospitality setting required
• Ability to stand, walk, bend, and lift to 25 pounds for extended periods
• High school diploma or equivalent required

Nice To Haves

• Supervisory experience preferred
• Strong leadership, communication, and organizational skills
• Ability to work independently and as part of a team
• Attention to detail and commitment to quality
• Flexibility to work varied schedules, including weekends and holidays

Responsibilities

• Supervise and coordinate daily activities of housekeeping staff, including room attendants and housepersons
• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and brand standards are consistently met.
• Assign daily tasks and adjust staffing levels based on occupancy and operational needs.
• Train, coach, and motivate team members to maintain high performance and service standards
• Assist with scheduling, payroll review, and timekeeping
• Address guest requests and resolve concerns promptly and professionally
• Ensure compliance with safety, sanitation, and OSHA standards
• Maintain inventory of housekeeping supplies and coordinate with management on ordering needs
• Collaborate with other departments to support overall hotel operations and guest satisfaction
• Assist in deep cleaning projects and special assignments as needed

Benefits

• health, dental, and vision insurance
• leaves of absence
• retirement plans
• paid time off
• hotel room discounts
• daily pay access

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED