Housekeeping Supervisor/Hampton Inn Clayton

StepStone Hospitality • Clayton, MO

18h • Onsite

About The Position

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring that all assigned rooms and suites meet the hotel's cleanliness and service standards. This role involves supervising room attendants and laundry attendants, inspecting rooms, managing lost and found items, and reporting maintenance needs. The supervisor also plays a key role in maintaining guest safety and providing excellent service.

Requirements

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have good mathematical and computer skills.
• High school education and relevant training and experience required.

Nice To Haves

• Additional education preferred.
• CPR and first aid training preferred.
• Additional language ability preferred.

Responsibilities

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Open and close the department in the absence of the Executive Housekeeper.
• Inspect all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Supervise Room Attendants, including the re-cleaning of any items missed or not cleaned to StepStone and hotel standards.
• Supervise Laundry attendants including assist with folding and maintaining daily par levels to the day’s needs.
• Log all missing items and maintain catalog of lost and found and ship or mail out claimed items to the guests.
• Report all items in need of repair to Engineering and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED