Housekeeping Supervisor - theWit Chicago - Franchise

Hilton•United States,

9d•Onsite

About The Position

We are looking for those who celebrate culture, humor, wit, thoughtful and attentive service and team orientation. You will need to have the ability to create a motivating work environment driving our Whatever It Takes attitude and have a strong passion for excellence and guest service. The ideal candidate will strive to continuously evolve and improve their performance in order to provide a Four Diamond Level of service for all guests each and every day.

Requirements

Communicate in the primary language of the hotel. Bi-lingual Spanish is a plus
Show off the proper uniform/dress at all times and be well groomed.
Be flexible since you are running a 24/7 hotel operation.
Must be able to work mornings, afternoons, evenings, weekends/weekdays, holidays, and rotating shifts.
Must be able to lift, push, and carry 50 pounds or more.

Responsibilities

Prepare show rooms and VIP rooms.
Communicate with shift housekeepers of rooms to be cleaned and special requests.
Follow up with front office coordinator on room assignments.
Update due outs and DND on I-touch.
Inspect rooms to verify vacant ready or occupied clean status.
Inspect Lobby/Public area and report cleaning issues using HotSos.
Report repairs and maintenance issues to Engineering Department using HotSos.
Keep inventory of housekeeping supplies.
Maintain cleanliness and organization of department.
Organize and keep track of lost and found inventory.
Deliver supplies and keys to room attendants when needed.
Assist in all areas of housekeeping when needed.
Initiate and complete special projects requested by the Executive Housekeeper and Housekeeping Manager.
Initiate and monitor shift checklists for proper completion of tasks.
Exemplify the hotel's Standard Code of Conduct and all other regulations established by management and Employee Handbook.
Support theWit training programs and encourage ongoing development for employees.
Lead theWit experience as instructed by the hotel leaders.

Benefits

Medical Plans: Choice of three plans to meet your healthcare needs.
Dental Plans: Two options for dental coverage.
Vision Insurance: Coverage for routine eye care and eyewear.
Paid Time Off (PTO): To support work-life balance.
Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
401(k) Retirement Plan: Plan for your future with employer contributions.
Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
Commuter Benefits: Save on transit and parking expenses.
Pet Insurance: Options to support your furry family members.
Hilton travel discounts and employee room rates worldwide
Career growth and training opportunities
Access to wellness programs and employee appreciation events