HOUSEKEEPING SUPERVISOR-PART TIME POSITION
About The Position
The Housekeeping Supervisor directs the establishment’s housekeeping program to maintain clean, orderly, and attractive conditions. The role supervises housekeeping and laundry operations, ensures hotel standards and procedures are followed, and provides prompt, courteous, professional service to guests. The supervisor assigns and oversees staff, supports training and recruitment, monitors room and public-area cleanliness, manages linen and supply inventory, and coordinates issues and guest requests with management and other departments. The position requires flexibility to meet hotel needs, including working weekends and/or holidays.
Requirements
- Customer service experience in any service establishment.
- Ability to speak English fluently.
- Medically fit and in overall good general health.
- Able to carry or lift items weighing up to 50 pounds.
- Able to pull and push up to 150 pounds.
- Able to stand and move about the facility frequently.
- Able to bend, stoop, and kneel frequently.
- Able to handle objects and equipment frequently.
- Willingness to work weekends and/or holidays.
Nice To Haves
- Effective communication skills.
- Customer service skills.
- Well-groomed and professional appearance.
- Self-motivated.
- Cooperative.
- Good team player.
- Good listener.
- Detail-oriented.
Responsibilities
- Supervise housekeeping and laundry operations and ensure quality standards are met.
- Operate the department according to hotel standards, procedures, and guidelines.
- Provide prompt, courteous, and professional guest service.
- Provide timely feedback to the supervisor or General Manager.
- Maintain cleanliness, hygiene, and tidiness in rooms, corridors, and public areas.
- Assign rooms to housekeeping staff; instruct, delegate, and oversee staff.
- Assist with employee training and ensure staff have the tools and equipment needed for their duties.
- Understand PAR levels and submit monthly supply, linen, and terry inventory.
- Assist with employee recruitment for the department.
- Inspect assigned rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
- Oversee ordering, delivery, counting, and storage of linens and other items, including bathroom items, equipment, and cleaning materials.
- Immediately report fouling, breakages, and decommissioned items to the duty manager for resolution and/or charge.
- Notify management of housekeeping staffing, material, or equipment needs and insufficient supply or equipment PAR levels.
- Maintain security procedures for lost-and-found items.
- Maximize the use of resources and maintain costs according to guidelines.
- Identify departmental training needs and regularly recommend training requirements to management.
- Respond to guest complaints, special requests, and repair needs, and inform the Front Office Manager or General Manager.
- Maintain product quality standards and optimum service for hotel guests, and ensure customer satisfaction.
- Work flexible hours to meet hotel needs.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Assist with other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
