Housekeeping Supervisor

Hotel Richemont • Charleston, SC

9h • Onsite

About The Position

Our hotel team is seeking a fun, friendly, and energetic individual to be our Housekeeping Supervisor. This individual will work closely with the General Manager and Director of Rooms and be responsible for ensuring Guest Rooms, and Public Areas are in line with Indigo Road standards. The Housekeeping Supervisor will assist with the daily supervision of tasks, spot checks for quality, and guest satisfaction with room cleanliness.

Requirements

• Prior housekeeping experience required.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong attention to detail and commitment to providing exceptional service.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, lift, and carry up to 40 lbs for extended periods.
• Strong work ethic, with a positive and reliable attitude.
• Ability to follow instructions and complete tasks independently.
• Must be able to work days, nights, weekends and holidays.
• Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting.

Nice To Haves

• Proficiency in Microsoft Word, Outlook and Excel preferred.
• Additional education or training in hospitality is a plus.
• High school diploma or equivalent preferred.

Responsibilities

• Perform or assist with cleaning duties as necessary.
• Motivate and track progress of team members daily to ensure completion of rooms.
• Speaks with and responds to guests regarding service challenges while showing compassion.
• Inspect work performed daily to ensure that it meets specifications and established standards.
• Assist with necessary levels of staffing, inventory and payroll.
• Assist Housekeeping Manager in monitoring high potential team members and ensure their growth as leaders within the company.
• Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
• Assigns daily room assignments, assists with payroll, scheduling and inventory control.
• Strive to maintain personal, staff and guest safety.
• Participates in activities and meetings.

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED