Housekeeping Supervisor - Seasonal

Omni Hotels & ResortsHot Springs, VA
5dOnsite

About The Position

To ensure that the cleaning and servicing of guestrooms meet the Omni standards. This is a seasonal position, from May to October.

Requirements

  • Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.
  • Ability to maintain 4-Diamond level cleanliness standards.
  • Ability to work with management on special projects.
  • Strong attention to detail with a sense of urgency as required.
  • Must be able to lift a minimum of 50 lbs.
  • Must be able to push or pull a minimum of 75 lbs.
  • Must be able to communicate via radio and phone as needed.
  • Ability to work all shifts with open availability, including weekends and holidays.

Nice To Haves

  • Property Management System such as OPERA experience is a plus!
  • Bilingual is a plus!

Responsibilities

  • Inspects the cleaning and servicing of guestrooms. Completes a minimum of two inspection forms for stayover or departure daily.
  • Assigns special assignments as directed by the Director of Housekeeping
  • Conduct daily conversations with GRA in assigned areas and ensure all necessary rooms in assigned areas are completed.
  • Walk pick up and vacant clean rooms that are left from the previous night and communicate the status to the office coordinator.
  • Reports on any repairs or discrepancies in guest rooms. Follow up with housekeeping management on delays with repairs or deficiencies in guest rooms.
  • Ensures that all GRA’s have appropriate supplies and linens.
  • Ensure line-level staff are in proper uniform and are abiding by the grooming policy.
  • Assists in the cleaning of guest rooms when necessary.
  • Ensures that the GRA’s housekeeping cart is neat and well organized.
  • Ensures that linen closets on guest room floors are in good condition.
  • Walk section by end of day to make sure hallways are clear of trash and linen
  • And any other task assigned by management
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