Housekeeping Supervisor - Seasonal

Corporate Office•Hot Springs, VA

About The Position

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description To ensure that the cleaning and servicing of guestrooms meet the Omni standards. This is a seasonal position, from May to October.

Requirements

Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.
Ability to maintain 4-Diamond level cleanliness standards.
Ability to work with management on special projects.
Strong attention to detail with a sense of urgency as required.
Must be able to lift a minimum of 50 lbs.
Must be able to push or pull a minimum of 75 lbs.
Must be able to communicate via radio and phone as needed.
Ability to work all shifts with open availability, including weekends and holidays.

Nice To Haves

Property Management System such as OPERA experience is a plus!
Bilingual is a plus!

Responsibilities

Inspects the cleaning and servicing of guestrooms.
Completes a minimum of two inspection forms for stayover or departure daily.
Assigns special assignments as directed by the Director of Housekeeping
Conduct daily conversations with GRA in assigned areas and ensure all necessary rooms in assigned areas are completed.
Walk pick up and vacant clean rooms that are left from the previous night and communicate the status to the office coordinator.
Reports on any repairs or discrepancies in guest rooms.
Follow up with housekeeping management on delays with repairs or deficiencies in guest rooms.
Ensures that all GRA’s have appropriate supplies and linens.
Ensure line-level staff are in proper uniform and are abiding by the grooming policy.
Assists in the cleaning of guest rooms when necessary.
Ensures that the GRA’s housekeeping cart is neat and well organized.
Ensures that linen closets on guest room floors are in good condition.
Walk section by end of day to make sure hallways are clear of trash and linen
And any other task assigned by management