Housekeeping Supervisor -Holiday Inn Express Revere

Hotel•Revere, MA

5h•Onsite

About The Position

The Holiday Inn Express Revere, a Colwen Hotels property, is looking for a friendly, detail-oriented Housekeeping Supervisor to join our team! In this role you will be responsible for organizing associate shifts, training, and motivating the housekeeping team and inspecting guestrooms and public space in accordance with company and brand standards. To be successful in this role you should have a solid understanding of hotel housekeeping operations and possess strong leadership skills.

Requirements

Prior related work experience, hotel experience preferred
Excellent interpersonal and communication skills
Strong supervisory and leadership skills
Excellent time management and organizational skills
Proficient in English language/Bilingual is a plus
Ability to learn new computer software programs and operate the property management system
Familiar with common computer software programs
Willingness to work 7-day rotational work schedule including weekends and holidays

Nice To Haves

Specific brand knowledge is a plus

Responsibilities

Tour and inspect rooms daily and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
Provide support to the Executive Housekeeper and hotel leadership
Work to continuously improve guest satisfaction scores
Conduct self - audits to improve performance and cleanliness
Verify number of associates to number of rooms.
Monitor productivity
Assign specific responsibilities to associates
Identify vacant rooms to be cleaned first on boards
Check vacant ready rooms to verify actual status
Record performance check as guests check out throughout day
Check rooms for arriving VIP’s
Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized
Report unserviceable rooms to General Manager/ Executive Housekeeper
Assist housekeeping associates in duties as needed
Assist with cleaning of public spaces as needed
Perform other duties as assigned