About The Position

Build a meaningful career as a Full-Time Federal Employee which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: Supervises staff of Housekeeping/Laundry Attendants and Housekeeping Leads. Performs any combination of the day-to-day housekeeping and/or laundry duties, ensuring NEXCOM Hospitality Group NHG standards are met. Regularly performs the full range and scope of services.

Requirements

  • No experience required.
  • High School graduate or equivalent

Nice To Haves

  • Housekeeping experience including leader or supervisory experience preferred.

Responsibilities

  • Supervises housekeeping personnel performing such functions as cleaning guest rooms and public spaces, outdoor space, and general cleaning of the property.
  • Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented.
  • Ensures required cleaning materials and linen are available.
  • Utilizes the Property Management System (PMS) for the preparation of the daily housekeeping report and to schedule housekeepers to ensure all program commitments are met.
  • Coordinates with front desk and maintenance personnel to ensure rooms are clean and ready for occupancy.
  • Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities, and maintains written documentation of these inspections.
  • Conducts training on proper work methods and safety procedures.
  • Fully implements all safety, fire prevention, SDS, and environmental/industrial hygiene requirements.
  • Responsible for the security of all items in the storeroom and/or assigned storage areas.
  • Determines and places orders for cleaning supplies, in-room amenities, and other materials or equipment needed by the housekeeping staff and ensures items are available when required.
  • Ensures equipment is properly maintained, stored, and accounted for.
  • Issues amenities, supplies, and linen to the housekeepers and performs a monthly/quarterly inventory, as required.
  • Inspects rooms daily to ensure NHG standards are met and preventive maintenance repairs are completed.
  • Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Maintenance Department, Housekeeping Manager or NHG General Manager (GM).
  • Checks vacant rooms to verify condition and possible unauthorized occupancy.
  • Notifies front desk/NHG GM of any discrepancies.
  • Evaluates performance, recommends awards and/or corrective/disciplinary actions.
  • Ensures all leave requests are in writing and approves/disapproves in a timely manner.
  • Interviews and recommends applicants for selection or promotion.
  • Handles guest and/or staff suggestions and complaints, resolves problems in a tactful and diplomatic manner, and refers difficult and/or unusual situations to management.
  • Must perform duties of housekeeping attendants, laundry attendants, and/or their respective leaders on an “as needed” basis to cover for staff shortages or other unanticipated occurrences.
  • Performs other related duties as assigned.

Benefits

  • Medical & Dental Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Paid Annual & Sick Leave
  • Matching 401K Plan
  • Pension Plan
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