Housekeeping Supervisor (Facilities)/Career Opportunity

Chautauqua Institution•Chautauqua, NY

2d•Onsite

About The Position

The Housekeeping Supervisor is responsible for overseeing the cleaning and maintenance of common areas within buildings and dormitories, including restrooms, to ensure a safe, sanitary, and welcoming environment for all guests, residents, and staff. This role supports the Buildings & Grounds Department’s mission of providing a premier experience for patrons through consistent, high-quality facility care. The Housekeeping Supervisor provides day-to-day leadership, training, and supervision to housekeeping staff, ensuring work is completed efficiently, safely, and in accordance with established standards. This position plays a key role in coordinating staffing, monitoring quality, and maintaining cleanliness across assigned facilities while working collaboratively with other Buildings & Grounds teams.

Requirements

High school diploma, GED, or equivalent combination of education and experience required
Previous housekeeping, custodial, or facilities experience required.
Strong knowledge of cleaning standards, sanitation practices, and workplace safety requirements.
Working knowledge of proper chemical use, storage, and handling procedures.
Ability to lead, train, and motivate staff while maintaining accountability and quality standards.
Strong organizational and time-management skills to oversee multiple work areas and priorities.
Attention to detail with the ability to inspect work and ensure consistency.
Effective verbal and written communication skills.
Ability to safely use and oversee the use of cleaning tools, equipment, and supplies.
Ability to perform physical tasks associated with housekeeping work, including standing, walking, bending, lifting, and carrying supplies.
Ability to work independently while also functioning as part of a management and facilities team.
Ability to work indoors for extended periods and tolerate exposure to cleaning chemicals while ensuring proper safety measures are followed.

Nice To Haves

Prior experience leading, training, or supervising staff preferred.

Responsibilities

Oversee and coordinate daily housekeeping operations across the 250+ buildings on the Chautauqua Institution Campus, including but not limited to common areas, hallways, dormitories, and restrooms, to ensure established cleanliness, sanitation, and safety standards are consistently met.
Assign, prioritize, and monitor housekeeping staff work activities to ensure efficient coverage and timely task completion.
Perform and support cleaning duties as needed, including trash removal, vacuuming, waste transport, and restroom sanitation.
Ensure restrooms and common areas are properly cleaned, sanitized, and disinfected using approved chemical products and procedures.
Monitor and maintain adequate inventory of cleaning and restroom supplies; ensure supplies are stocked, labeled, stored securely, and reordered as needed.
Coordinate and oversee deep-cleaning projects during seasonal building openings and closures, including carpets, ceilings, walls, windows, and furnishings.
Conduct routine inspections of assigned areas to ensure quality standards are met and address deficiencies promptly.
Train, coach, and support housekeeping staff on proper cleaning techniques, safety practices, equipment use, and customer service expectations.
Ensure staff compliance with safety guidelines, chemical-handling procedures, and internal policies to prevent injuries, damage, and regulatory violations.
Address and document maintenance concerns, safety hazards, pest activity, or damages, and communicate issues to appropriate departments.
Ensure established procedures for logging and reporting lost guest items are followed.
Maintain professional interactions with guests, residents, and staff, and model expected appearance and conduct standards.
Support scheduling, timekeeping accuracy, and coverage needs in coordination with management.
Foster a cooperative, respectful, and productive team environment.

Benefits

national health insurance network with Highmark
flexible spend (or health savings) account options
dental and vision insurance
complimentary life insurance
wellness incentives
employee assistance program
supplemental life insurance
long-term disability options
discretionary employer retirement plan contribution (6% of gross compensation following the designated service period)
traditional Chautauqua gate pass