Housekeeping Supervisor/Inspector @ TownePlace Suites by Marriott Raleigh Cary Weston Parkway

Summit Hospitality Incorporated•Cary, NC

9d•Onsite

About The Position

The Housekeeping Supervisor for a Summit Hospitality Group is a key leadership role for guest experience and satisfaction. The Housekeeping Supervisor provides supervision and direction for all housekeeping activities of the hotel to ensure the highest level of cleanliness according to Corporate and Brand standards, policies, and procedures. The Housekeeping Supervisor impacts Associate morale, budgetary goals, guest relations, administrative operations, projects, and staff needs.

Requirements

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
Service oriented style with professional presentation skills
High energy, motivational leader
Skilled at cost control and expense management
Knowledge of sanitation requirements/controls and applications of relevant chemicals and cleaning products
Basic mathematical skills
Clear and concise written and verbal communication skills in English
Demonstrated problem solving skills and decision making
Ability to assess and management talent to help individuals develop and strengthen skills and abilities needed to accomplish work objectives
Knowledge of Security/Loss Prevention
Valid Driver’s license

Responsibilities

Recommends, establishes, and implements proper standards and procedures for housekeeping staff
Inspects and evaluates physical condition/appearance of guestrooms and public areas
Responsible for inventories of guest supplies and amenities including equipment monthly.
Trains all housekeeping and laundry staff according to expectations and Brand/Corporate standards
Supervises the operation of linen, uniform, supply and storage rooms
Installs and maintains inventory controls for uniforms, linens, and supplies to be monitored by issuance procedures and purchasing
Participates in development of annual budgets, periodic forecasts
Manages, monitors and makes adjustments to comply with energy conservation programs
Responsible for key control
Works directly with the GM/AGM/Chief Engineer for proper maintenance of the building, furniture, fixtures, and equipment
Makes recommendations for rehab projects and assists in renovation projects
Responsible for updating all safety procedures including fire, theft, and property conditions as well as participating in the hotel Safety Committee
Conducts staff meetings, training, hiring/firing decisions
Communicates daily with GM/AGM/Chief Engineer to ensure proper operating procedures are in compliance with Corporate and Brand standards
Sets an example for guest relations for all staff
Focuses on continuous improvement for service and cleanliness
Ensures the hotel is prepared to successfully complete a Quality Assurance audit
Complete brand required training