HOUSEKEEPING SHIFT SUPERVISOR

Resorts Casino Hotel•Atlantic City, NJ

1d•Onsite

About The Position

This position supervises and coordinates daily cleaning operations and special projects for the shift. The supervisor is responsible for the cleanliness of guest rooms, ensuring amenities are properly placed, and handling guest requests and complaints. They are also accountable for maintaining accurate room status reports, managing cleaning equipment and supplies, and coordinating staffing schedules and activities. Additionally, the role involves promoting positive public relations and performing other assigned duties.

Requirements

College degree (may substitute additional experience for degree)
Minimum one (1) years of appropriate experience.
Strong supervisory skills.
All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.
Standing (O)
Walking (O)
Kneeling (O)
Lifting Max Weight: 20 lbs (O)
Pushing Max Weight: 20 lbs (O)
Pulling Max Weight: 20 lbs (O)
Carrying Max Weight: 20 lbs (O)
Bending (O)
Stooping (O)
Climbing Stairs (O)
Finger Dexterity (C)
Full Use of Both Hands (C)
Crawling (O)
Balancing (O)
Twisting (O)
Reaching Max Height: 5 ft (O)
Working On or With Moving Machinery (O)
Working at Rapid Work Speed (C)
Working in Isolation (O)
Working Around People (C)
Hearing Conversation (C)
Hearing High Acuity (C)
Speaking Clearly (C)
Seeing Near (C)
Seeing Far (F)
Seeing – Depth Perception (O)
Seeing - Color Vision (O)
Writing English (C)
Reading English (C)
Speaking English (C)
Working under Pressure/Stress (C)
Speaking With Guests/Customers (C)
Speaking With Employees (C)
Working with Basic Math Skills (F)
Making Decisions Based On Facts (F)
Making Decisions Based On Data (F)
Making Decisions Based On Personal Judgment (F)
Making Accurate Measurements According To Set Standards (F)
Planning and/or Supervising the Activities Others (O)
Working under Close Supervision (F)
Working under Minimal Supervision (F)
Working and Interacting With Management in a Professional and Courteous Manner (C)
Working and Interacting With Co-Workers in a Professional and Courteous Manner (C)
Working and Interacting With Guests in a Professional and Courteous Manner (C)
Working Inside (C)
Working in a Fast Paced Environment (C)
Exposed To Chemicals Describe: Laundry Detergent, Bleach (O)
Exposed To Dust, Fumes, Gases, Describe: Dust (O)
Exposed To Smoke (O)
Exposed To Excessive Noise (O)
Working in Dimly Lit Areas (O)
Working in Sudden Marked Changes of Temperature and Humidity (O)

Responsibilities

Supervises and coordinates daily cleaning operation and special projects for shift.
Responsible for cleanliness of guest rooms.
Ensures amenities are properly placed in guest rooms.
Handles guest requests and complaints.
Responsible for maintaining accurate room status reports.
Accountable for cleaning equipment and supplies in assigned area.
Coordinates staffing schedules and activities of personnel.
Distributes room schedules to attendants.
Promotes positive public relations.
Performs other duties as assigned.