Housekeeping/Setup Crew Supervisor

City of Raleigh North Carolina•Raleigh, NC

3d•Onsite

About The Position

The Housekeeping/Setup Crew Supervisor reports to the Superintendent and provides daily direction and oversight to the Housekeeping and Set-up staff within the Raleigh Convention Center and the Red Hat Amphitheater. This work includes supervision and participation in pre-event set-up and cleaning, event specific cleaning and set-up, as well as post event cleaning and breakdown in a fast-paced, even-driven environment.

Requirements

High School diploma or G.E.D. equivalency
3 to 5 years' experience in light to medium construction equipment operation, or related work
Exceptional interpersonal skills
Ability to grasp new tasks, concepts and assignments and create flexible and unique solutions.
Ability to communicate with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work directions
Ability to respond to emergency situations
Ability to maintain records and work-related documentation

Nice To Haves

Exceptional interpersonal skills
Excel at collaborating with a wide range of individuals with a broad range of perspectives and backgrounds
Can grasp new tasks, concepts and assignments and can create flexible and unique solutions.
Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Responsibilities

Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring and coaching and disciplinary procedures
Plans, supervises and reviews the work of assigned crews in the area of clean-up and set-up for events, basic tool and equipment maintenance, and janitorial work and cleaning; provides support by performing advanced-level maintenance and operations work.
Uses event management system to locate and print room layouts and function schedules.
Assigns staff to coordinate room set and clean for event functions.
Coordinates and schedules resources for maintenance and operations of assigned projects, events, responses to weather or unplanned events, and/or other departmental/functional needs; monitors timelines and adherence to schedules
Conducts inspections and monitors progress, safety and/or completion of work; performs quality assurance checks to ensure compliance with established procedures, standards and/or regulations; identifies and initiates resolution of issues; follows up on corrective actions to ensure proper work completion.
Assists in the training and development of staff on equipment, safety and operational practices and procedures.
Maintains and oversees inventory of materials, tools and supplies; researches product and expense information; initiates replacement of required inventory; prepares and maintains records and documentation related to assigned operational area.
Ensures proper scheduling to minimize downtime and disruption to facility event activity and overall operation.
Works extended/irregular hours including nights, weekends and holidays as needed and determined by events.