Housekeeping Room Attendant

Double Tree Bloomington Minneapolis South•Bloomington, MN

1d•Onsite

About The Position

Our Housekeeping teams play a key role in driving operational and service excellence across the entire property. Our Housekeeping employees champion ensure that Laundry and Housekeeping services consistently support exceptional guest experiences, financial performance, long-term business goals, and the overall success of the property. As a Housekeeping Room Attendant, you’re not just managing the hotel’s day-to-day housekeeping operations– you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest! The Housekeeping Room Attendant reports directly to the Assistant Housekeeping Manager. This highly visible position provides a strong presence throughout the hotel and active engagement with hotel guests and employees. The Room Attendant is responsible for the daily room cleaning across their assigned floors and rooms to ensure consistency in the presentation, availability, and cleanliness of hotel guest rooms, including laundry, linens, restrooms.

Requirements

Must have reliable transportation to and from work
Must report to work on time
Must be present and able to work all shifts on-site
Must have open availability Monday-Sunday and be available to work weekends
Must be able to work the necessary hours and a rotating schedule to meet the operational needs of the business, including days, weekends, holidays and key events
Must be at least 18 years old
Must be currently eligible to work in the United States of America and able to present required identity and employment authorization documents as required to complete the Form I-9, Employment Eligibility Verification, on the first day of employment.

Responsibilities

Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale.
Clean vacant and occupied guest rooms, as assigned by manager.
Ensure all guest room and housekeeping areas are clean and maintained according to the standards set by the hotel and brand standards.
Clean and reset guest bedroom and bathroom areas according to established standards.
Organize and maintain appropriately-stocked cleaning carts for assigned floors or as assigned by manager.
Organize and maintain appropriately-stocked linen closets for assigned floors or as assigned by manager.
Notify Housekeeping Supervisor of any Housekeeping supply needs to ensure adequate supplies are available on each cart and closet.
Perform general cleaning duties in guest rooms (i.e., desk, bed, bathroom sinks, tubs, beds) and dusting of guest room areas.
Complete accurately, and in a timely manner, any assigned paperwork.
Floormap or blueprint reading to understand all areas of the hotel, including meeting spaces, guest rooms and employee areas.
Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
Assist other housekeeping employees in maintaining a clean and organized workspace in hallways and public areas.
Ensure rooms and work area is clean when finished.
Must be able to work cooperatively with all other members of the Hotel staff.
Must promote a cordial and caring attitude toward all other department heads.
Highly motivated self starter.
Ability to communicate with hotel guests.
Safely and efficiently operate equipment in accordance with safety requirements and standards.
Maintain, at all times, a neat and clean professional appearance.
Responsible for being knowledgeable about the hotel.
Must perform other duties and projects as assigned.