Housekeeping- Public Space Attendant

Omni Hotels & ResortsProvidence, RI
Onsite

About The Position

The Omni Providence is a landmark hotel in Rhode Island, located in the exciting city of Providence. It is attached to the Rhode Island Convention Center, Amica Mutual Pavilion, and the Providence Place Mall, placing guests within walking distance of the city's attractions. While the Omni Providence is a beautiful Convention Hotel, its associates are what set it apart. The hotel's culture fosters an atmosphere for associates to learn and grow professionally in a fun environment. They strongly encourage promotions from within, resulting in a staff with a solid hospitality foundation. The diverse staff, from many countries, provides a fantastic atmosphere for professional and personal development. A complete benefit package is offered for full-time associates, but all associates receive the greatest benefit: "opportunity".

Requirements

  • Excellent customer service and verbal communication skills.
  • Maintain a professional business appearance, attitude, and performance.
  • Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
  • Prior housekeeping experience required or other relevant environmental services experience.
  • Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
  • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
  • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
  • Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
  • Must have the ability to report to work on time and when scheduled.
  • Must have the ability to stand and/or walk for extended periods of time.
  • Must meet standards of appearance and maintain a high level of personal hygiene at all time.
  • Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
  • Computer literacy to include: Payroll systems

Responsibilities

  • To ensure that the hotel lobbies are serviced throughout the day.
  • To ensure pool area is cleaned and stocked with clean towels.
  • To service all men's and ladies' public restrooms in lobby and restaurant areas.
  • Responds to guest requests as needed.
  • To care for the corridors and floors throughout the public areas of the hotel; ability to operate floor cleaning equipment as needed.
  • Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
  • Maintain a professional, neat and organized appearance according to Omni Providence standards.
  • Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
  • Attend all required department trainings and meetings.
  • Perform any other duties required by management.

Benefits

  • Complete benefit package for all full-time associates
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