Housekeeping Manager
About The Position
Warwick Hotels & Resorts is a global collection of over 50 luxury properties known for their elegance, prime locations, and exceptional hospitality. From New York to Bali, Warwick properties offer guests a refined experience with a personal touch. As part of this legacy, the Housekeeping Supervisor plays a vital role in maintaining the hotel’s high standards of cleanliness and guest satisfaction. The Housekeeping Manager maintains a clean And safe environment by conducting inspections; reviewing guest feedback; enforcing quality and customer service standards; analyzing and resolving quality and customer service issues; implementing innovative methods of service delivery to customers; directing staff.oversees all aspects of the housekeeping department, ensuring the highest standards of cleanliness, organization, and guest satisfaction across the property. This leadership role requires strong operational skills, team management, and a hands-on approach to maintaining Warwick’s luxury standards.
Requirements
- High school diploma or GED required
- Minimum 2 years of supervisory or management experience in housekeeping.
- Strong leadership, organizational, and communication skills.
- Ability to train, motivate, and manage a diverse team.
- Fluent in English
Nice To Haves
- hospitality or business degree preferred
- Opera PMS knowledge is highly beneficial for managing room status, coordinating with Front Office, and tracking guest requests.
- Familiarity with inventory software and Microsoft Office Suite (Excel, Word, Outlook).
- Ability to generate reports and analyze performance metrics.
- bilingual skills a plus.
Responsibilities
- Supervise and coordinate daily housekeeping operations across guest rooms, public areas, and back-of-house.
- Manage staffing schedules, training, and performance evaluations.
- Conduct inspections to ensure cleanliness and adherence to brand standards.
- Maintain inventory of linens, cleaning supplies, and equipment.
- Collaborate with Front Office and Maintenance teams to resolve guest issues promptly.
- Ensure compliance with health and safety regulations.
- Prepare departmental reports and manage housekeeping budget.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
