Housekeeping Manager - GVR

Durango Casino & ResortHenderson, NV

About The Position

The Housekeeping Manager will monitor Guest Room Attendants to ensure highest productivity levels and supervise Status Board Operators to ensure all available rooms are cleaned and any discrepancies are reconciled. This role involves maintaining strict key, beeper, and radio control, as well as managing all housekeeping equipment and inventory. The manager will also monitor and track all heavy cleaning projects pertaining to drapes, carpets, furniture, and general cleaning. Responsibilities include performing room inspections, evaluating the performance of Assistant Housekeepers, Guest Room Attendants, Housepersons, and Uniform Room Attendants, and counseling Team Members constructively. Ensuring all Team Members complete OSHA regulations training and communicating effectively with all Hotel departments are also key aspects of this position.

Requirements

  • Minimum 3 years management experience.
  • Ability to communicate effectively with Guests, Team Members and Management.
  • Ability to logically and independently plan, organize and complete work.
  • Well-developed interpersonal skills.
  • Ability to make progress and handle multiple assignments under time constraints.
  • Provide support to staff and delegate job duties.

Responsibilities

  • Monitor Guest Room Attendants to ensure highest productivity levels.
  • Supervise Status Board Operators to ensure all available rooms are cleaned and any discrepancies are reconciled.
  • Maintain strict key, beeper and radio control.
  • Maintain all housekeeping equipment and inventory.
  • Monitor and track all heavy cleaning projects pertaining to drapes, carpets, furniture and general cleaning.
  • Perform room inspections and evaluate the performance of Assistant Housekeeper, Guest Room Attendants, Housepersons and Uniform Room Attendants.
  • Counsel Team Members in a positive and constructive manner as necessary.
  • Ensure all Team Members successfully complete training in OSHA regulations.
  • Communicate with all departments within the Hotel on all levels.
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