Housekeeping Manager

Atrium Hospitality • Rogers, AR

15h

About The Position

The Housekeeping Manager leads and inspires the Housekeeping team to deliver an excellent guest experience while ensuring operational standards are met. The role engages with guests, responds promptly to concerns, and oversees department finances, including staffing schedules, payroll tracking, and supply costs. It also manages staffing activities such as interviewing, coaching, and supporting fair, clear performance management. The manager trains Associates on brand standards and Atrium’s Cleanliness Assured program.

Requirements

• Experience managing housekeeping teams.
• High school diploma or equivalent.
• Proficiency with Microsoft Office for maintaining records, schedules, and reports.
• Ability to lift 50 pounds and remain on one’s feet during shifts.
• Ability to work varied hours, including weekends and holidays.

Nice To Haves

• Three or more years of hotel housekeeping management experience is preferred.
• Bilingual skills.

Responsibilities

• Lead and inspire the Housekeeping team to deliver a best-in-class guest experience.
• Engage warmly with guests and handle concerns promptly.
• Ensure operational standards are met.
• Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs.
• Oversee staffing, including interviewing and coaching.
• Support performance management with fairness and clarity.
• Train Associates on brand standards and Atrium’s Cleanliness Assured program.

Benefits

• 401(k) plan with company match.
• Medical, dental, and vision insurance options.
• Paid time off and vacation.
• Atrium Traveler and brand discount programs.
• DailyPay.
• Wellness programs.
• Tuition reimbursement.
• Discounts on brands and services.
• Community service and volunteer programs.
• Career growth and learning opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED