Grand Bay Hotel San Francisco Housekeeping Manager

Horseshoe Bay Resort • Redwood City, CA

27d • $28 - $34

About The Position

The Housekeeping Manager, an overtime eligible position is responsible for
assisting the Director of Housekeeping to insure all staff of housekeeping
department clean and maintain guest rooms and public space in accordance with
client/guest expectations and Crescent standards of product and service.

Requirements

• Must have the ability to communicate in English and Spanish.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with Crescent job duties and be a team player.
• Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
• Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete Crescent individual tasks if situation demands.

Responsibilities

• Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.
• Arranges staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.
• Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Will act as Manager on Duty when needed to assist the Outlets and Front Desk with customer satisfaction issues.
• Perform any other job related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed