Housekeeping Manager

Crescent Careers • New York, NY

7d • Onsite

About The Position

NoMo SoHo, a 264-room boutique hotel in Manhattan's SoHo neighborhood, offers a stylish and modern hospitality experience. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New York’s competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with your stay. NoMo SoHo offers an unmatched perspective with 360-degree views of the skyline. This on-site position reports directly to the Executive Housekeeper.

Requirements

• At least 2 years prior experience in a similar position at a hotel.
• Excellent communication and leadership skills.
• Great attention to detail.
• A passion for our industry and for provide quality of service to our customers.
• Working a variety of different shifts, including days, evenings and weekends.

Nice To Haves

• You take pride in providing excellent service and high level of cleanliness of the rooms for our guests.

Responsibilities

• Ensuring that the staff in the Housekeeping department cleans and maintains the guest rooms and public space areas in accordance with client/guest expectations and Crescent standards of product and service.
• Servicing our guests around our beautiful Hotel in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.
• Arranges staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects.
• Submits payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.
• Assist room attendants and housepersons in securing all supplies and tools necessary for the completion of daily tasks.
• Plan and implement hotel-wide changes such as those affecting amenity set-ups or communication pieces.
• Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.
• Other job-related duties as assigned based on business need.

Benefits

• Highly competitive wages - Salary Range $35 - $36 per hour
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with our Crescent managed properties in North America for you & your family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed