Housekeeping Manager
About The Position
Responsible for leading and supervising the housekeeping team to ensure a fully functional and clean facility. This role requires strong leadership, excellent communication skills, and problem-solving abilities. The Housekeeping Manager is responsible for hiring and training team members, developing staffing plans and schedules, monitoring productivity, and fostering a team culture focused on achieving goals with a high level of customer service. They will also conduct performance evaluations, keep the team informed of club activities, and support member issues in accordance with club policies. The role involves creating and supporting special events to promote the department and club, maintaining regularly scheduled hours, and executing a daily cleaning schedule for the facility. The manager will oversee the completion of housekeeping duties, ensure a safe and clean environment, and coordinate with the Facilities Director for maintenance and repairs. Additionally, they will purchase and maintain housekeeping supplies, respond to requests, and collaborate with other department managers to ensure overall club success while operating within budget guidelines.
Requirements
- Must be able to stand, move, walk, bend, reach, stretch and use repetitive arm and leg motion throughout the shift
- Must be able to lift and carry up to 50lbs
- Must be able to carry a vacuum backpack
- Must have ability and willingness to work varied shifts including days, evenings, weekends, and holidays
- College Degree preferred, High School diploma required
- Prior experience with leading and supervising teams highly preferred
- Prior experience working with department financials and budgets
- Prior professional housekeeping experience required
- Superior customer service skills
- Proficient computer skills
- Must be at least 18 years old
Nice To Haves
- College Degree preferred
- Prior experience with leading and supervising teams highly preferred
Responsibilities
- Provide strong leadership with excellent communication skills and problem solving abilities
- Responsible for the hiring and training of team members
- Develop an adequate staffing plan and team schedule
- Monitor team member productivity, provide constructive feedback and coaching
- Create and foster a team culture which is centered on achieving goals with high level of customer service
- Conduct periodic and annual team performance evaluations
- Keep team and members informed of events and activities and encourage participation
- Support and handle member issues; make decisions in consideration of the club’s policies and procedures
- Create and support special events to promote department and club
- Maintain regularly scheduled hours on department schedule
- Create and execute routine daily cleaning schedule for the facility
- Oversee the daily completion of housekeeping duties by team members
- Seek out situations to improve and maintain a safe and clean environment
- Ensure common areas of the club in safe, working, and clean condition
- Coordinate with Facilities Director to ensure timely maintenance, cleaning, and repairs
- Purchase and maintain housekeeping supplies
- Respond promptly to all housekeeping requests
- Collaborate with department managers to troubleshoot club related issues and ensure an overall high level of success for the club
- Operate within budget guidelines for the purchasing supplies, operational costs, pricing outside vendors and contractors
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
