Housekeeping Manager (Day Shift, Weekends Required)

Stony Brook University•Town of Brookhaven, NY

26d

About The Position

The Housekeeping Manager oversees custodial and housekeeping operations in a healthcare setting, including staffing, cleaning schedules, service quality, inventory, and compliance with regulatory requirements. The role involves daily facility rounds to assess cleanliness, audit units and rooms, review patient experience, observe staff practices, and initiate corrective action when needed. The manager uses software to maintain a clean, sanitary, and safe facility and to improve patient-flow monitoring and room response, cleaning, and turnaround times. The manager supervises staff and new-employee probationary competencies; assigns and adjusts work to meet schedules, emergencies, maintenance needs, and special projects; provides instructions and training; enforces policies and procedures; evaluates performance; addresses personnel issues; and recommends disciplinary actions or retention and termination. The role also oversees custodial supplies and equipment, investigates cleaning complaints, and coordinates setup of premises for public meetings and special events. This is a day-shift position requiring weekends. Hospital positions may be subject to changes in pass days and shifts. The position may be designated essential during institutional emergencies and may require respiratory protection, which may prohibit facial hair. Before starting, the selected candidate must complete a pre-employment physical and medical clearance, an electronic reference check with at least three professional references, a four-panel drug screen, and applicable regulatory screenings, and provide copies of any required New York State licenses or certificates.

Requirements

Associate's degree and at least 3 years of custodial services or housekeeping management experience in a healthcare setting; alternatively, at least 4 years of such management experience in a healthcare setting in lieu of the degree.
Knowledge of operational software or quality programs.
Excellent verbal and written communication skills.
Complete a pre-employment physical examination and obtain medical clearance from Stony Brook Medicine Employee Health Services.
Complete an electronic reference check with at least three professional references.
Successfully complete a four-panel drug screen and meet regulatory requirements for pre-employment screenings.
Provide a copy of any required New York State license or certificate.

Nice To Haves

Bachelor's degree.
Experience with custodial service operational software programs.
Proficiency in Microsoft Office Suite.
Five or more years of supervisory or management experience.

Responsibilities

Maintain custodial services for a facility with at least 750,000 square feet.
Ensure compliance with applicable regulatory requirements, including JCAHO, DOH, OSHA, and EOC.
Conduct daily rounds with unit personnel, assess and maintain cleanliness, audit units and rooms, and initiate corrective action.
Conduct daily facility rounds to assess patient experience, interview patients, observe staff, and ensure scripting protocols and tent cards are consistently used.
Manage shift supervision, staffing assignments, and tasks to ensure work is performed effectively and efficiently.
Plan and schedule staff assignments and cleaning services; reassign staff as needed for schedules, emergencies, maintenance, and projects.
Communicate and enforce custodial policies, procedures, directives, and memoranda, including requirements concerning performance, overtime, and time and attendance.
Supervise the custodial inventory system, including requisition and distribution of cleaning equipment and supplies.
Provide oral and written instructions for special cleaning services and develop training programs to comply with sustainability directives.
Inspect and audit buildings and assigned areas for compliance with cleaning guidelines; investigate complaints and take corrective action.
Direct setup of premises for public meetings and special events, including movement and placement of seating and other equipment as specified by the event coordinator.
Perform supervisory duties, including resolving personnel problems, evaluating performance, taking disciplinary action when appropriate, maintaining time cards, and recommending employee retention or termination.
Oversee new employees' probationary competencies as directed.
Use software to assign work and maintain the facility in a clean, sanitary, and safe condition.
Use software to improve patient-flow monitoring and reduce response, cleaning, and room-turnaround times.