Housekeeping Manager- Hilton Garden Inn- Mt Laurel, NJ

Blue Sky Hospitality Solutions•Mount Laurel, NJ

About The Position

The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness, guest satisfaction, and team productivity. This role requires strong leadership, attention to detail, and the ability to manage staff in a fast-paced hospitality environment.

Requirements

2–5 years of housekeeping leadership experience in a hotel environment
Strong knowledge of hotel housekeeping operations and brand standards (Hilton experience preferred)
Excellent organizational and time management skills
Ability to lead and motivate a diverse team
Strong communication and problem-solving abilities

Nice To Haves

Bilingual (English/Spanish) preferred

Responsibilities

Manage and supervise all housekeeping staff, including room attendants, housepersons, and laundry personnel
Ensure guest rooms, public areas, and back-of-house spaces meet brand and company cleanliness standards
Conduct daily inspections of rooms and public areas
Recruit, train, coach, and evaluate housekeeping team members
Create schedules based on occupancy forecasts and business needs
Address employee relations matters in collaboration with HR
Respond promptly to guest requests and service issues
Maintain high guest satisfaction scores related to cleanliness
Implement continuous improvement practices
Manage housekeeping supplies, linen, and equipment inventory
Control costs while maintaining quality standards
Coordinate with vendors for supplies and services
Ensure compliance with OSHA standards and hotel safety protocols
Maintain proper handling of chemicals and cleaning equipment
Support adherence to brand standards and audit requirements