Housekeeping Manager
About The Position
The Housekeeping Manager is responsible for the daily execution of housekeeping operations and team member support within the housekeeping department. This role works closely with the Assistant Director of Housekeeping to maintain high standards of guest satisfaction, cleanliness, and room upkeep, while identifying opportunities to strengthen departmental effectiveness and support overall business goals. The Housekeeping Manager leads and supervises Guest Room Attendants, Public Area Attendants, Housepersons, Linen Attendants, Uniform Attendants, Housekeeping Coordinators, Supervisors, and other assigned frontline housekeeping team members.
Requirements
- High school diploma or equivalent
- Least 2 years of supervisory experience
- Housekeeping Experience
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access)
- Ability to work a flexible schedule, including nights, weekends, and holidays in order to meet business demands
Nice To Haves
- 2 years of Managerial experience
- Familiar with established safety standards and PPE when performing work duties to minimize the risk of injury.
Responsibilities
- Cultivate a positive, inclusive work environment that promotes teamwork and outstanding guest service
- Supervise Guest Room Attendants, Housepersons, Supervisors, and other housekeeping team members
- Lead daily briefings and manage staffing assignments and scheduling
- Inspect guest rooms and public areas to ensure compliance with quality and cleanliness standards
- Conduct and document unit inspections and report maintenance or quality issues
- Ensure department equipment, supplies, and assets are properly secured
- Coordinate with other departments to maintain room availability and support revenue goals
- Assist with housekeeping inventories, linen control, and supply management
- Support deep cleaning initiatives and special cleaning programs according to company standards
- Perform administrative duties including scheduling, records maintenance, and supply purchasing
- Carry out additional duties as assigned to support department operations
Benefits
- Medical, Dental, and Vision insurance from Day One
- 401k plan with company match
- Life insurance
- Company stock purchase program
- Discount travel programs
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition
- Learning and advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
