Housekeeping Manager - SpringHill Suites - Medford Airport

Merete Hotel ManagementMedford, OR
$46,000 - $47,000Onsite

About The Position

Effectively manage the work activities of housekeeping personnel to ensure clean, orderly, and attractive rooms in the hotel. Assign duties and inspect work. Ensure all housekeeping staff are properly trained in cleaning, guest service, and safety procedures.

Requirements

  • Minimum six months’ previous housekeeping experience.
  • Must pass criminal background check.

Nice To Haves

  • Effective time management (e.g., planning, prioritizing, delegating, directing).
  • Effective communication, both verbal and written with associates, guests, and members of management.
  • Ability to plan and organize the work of others.
  • Ability to adjust schedule changes and cover shifts on short notice.
  • Able to work a variety of hours/shifts.
  • Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
  • Ensure prompt and courteous service to guests to ensure all guest experiences are superior.
  • Meets or exceeds productivity standards.
  • Ability to communicate with guests as well as team members.
  • Follow all safety procedures.

Responsibilities

  • Select, train, supervise, schedule, develop, discipline, and counsel team members according to hotel policies and procedures.
  • Follow predictive scheduling laws and regulations.
  • Conduct performance evaluations.
  • Apply the company handbook and employment and labor laws in a fair and equitable manner.
  • Coordinate with Hotel GM and Maintenance in the repair and maintenance program as related to guestrooms and public areas.
  • Maintain inventory of guest rooms and housekeeping supplies including all month-end inventories.
  • Inspect guest rooms, linen rooms, public areas, and all office space to ensure Hotel standards are being met.
  • Monitors payroll hours and reports.
  • Maintain lost & found log.
  • Completes reports paperwork (e.g., forecasts, annual budgets, action plans).
  • Attends, as well as schedules and conduct departmental meetings.
  • Reports any unsafe conditions immediately.
  • Keep the work area neat and organized.
  • Complete all other duties as assigned by the manager to include cross training.
  • Assures property operation meets internal standards.
  • Regular and reliable attendance and punctuality are essential functions of this position.
  • Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.

Benefits

  • Competitive Pay
  • Flexible Scheduling
  • Career Development / Advancement Opportunities
  • Paid Time Off
  • Health Benefits
  • Travel Industry Discounts
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