Housekeeping Manager- Public Areas

Grand View Lodge•Nisswa, MN

21h•Onsite

About The Position

The Housekeeping Manager – Public Areas is responsible for supervising the cleanliness of all spaces managed by the Public Areas Team, including restrooms, large floor areas, waste management, and hallways. This role works within the housekeeping team to ensure all property standards and expectations are consistently met. Additionally, the manager is responsible for training, mentoring, and holding team members accountable to maintain high performance and service quality. For over 100 years, this family-owned company has distinguished itself by providing unique, transformative experiences and exceptional memories. Our resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Our camps provide transformational memories that our attendees carry with them forever. The Cote Family has invested in its current ventures and is poised for further growth. CoteCares is our “Way of Life”. We believe in enriching the lives of those within our community and this inspires us to create transformative experiences and exceptional memories. Our associate journey begins and ends with a positive work environment and experience for our team. CoteCares is the namesake for our culture, and our commitment to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging to something extremely special. Whether it be through community involvement or internally working with each other, CoteCares expresses our world and what we want it to be. Career pathing for this role may lead into salaried management whether at one of the business enterprises or a general, corporate role, depending upon one’s performance and individual aspirations/organizational opportunities. Through proactive pursuit of growth and skill development, this role can establish a fulfilling and prosperous career trajectory in Housekeeping or general operations.

Requirements

Ability to manage time well, meet imposed deadlines and ability to work flexible hours
Detail-orientation and understanding of the need to maintain high level of cleanliness/visual beauty of property
Basic computer knowledge primarily for scheduling or payroll
The position requires the ability to lift over 50 pounds occasionally.
This position requires the ability to stand, walk (6-7 hours at a time), and climb stairs, reach & bend.
The position requires that the employee be able to read basic chemical labels and write in complete sentences in submitting reports and assessments.

Nice To Haves

Preference for hospitality experience

Responsibilities

Oversee daily cleaning of all public areas, ensuring spaces are clean and presentable at all times.
Responsible for appropriately ordering supplies, as well as understanding how they are stocked and inventoried
Among other areas of responsibilities, must oversee carpet & window cleaning
Responsible for budget planning & Billing, adhering to established budgetary goals
Must schedule to business needs, maximizing labor efficiencies
Responsible for hiring, training, scheduling and managing employees.
Coordinates/assigns daily job lists for employees
Responsible for ensuring team is properly trained in all aspects of duties
Conduct routine inspections of public spaces (restrooms, hallways, floors, and common areas) to ensure quality and consistency.
Work collaboratively with the broader housekeeping team and assist with cleaning duties as needed to support operations.
Maintains a strong relationship with all other departments to make sure communication is seamless
Maintain flexible schedule and be willing to back fill gaps in schedule coverage
Other duties may be assigned