Housekeeping Lead, The Westin Monache

Mammoth Mountain • Mammoth Lakes, CA

21h • Onsite

About The Position

Assists the Executive Housekeeper in overseeing all aspects of housekeeping operations at The Westin Monache. Coordinates activities with other key departments in hotel to ensure the highest quality of service and hospitality. Motivates staff to the highest level of efficiency and productivity. Accountable for financial, employee, and guest service goals of the department. Will split time between inspecting rooms and cleaning rooms.

Requirements

• Minimum of 2 years' experience in a quality hotel supervising a housekeeping staff of at least 10 employees
• Strong work ethic
• Ability to effectively communicate to guests, employees and management
• Ability to perform under pressure and with deadlines
• Ability to solve problems using common sense and hotel policy
• Working knowledge of business software with emphasis on MS Excel, Word, and Power Point

Nice To Haves

• Four year college degree preferred
• English as well as Spanish language skills preferred

Responsibilities

• Overseeing all aspects of housekeeping operations
• Coordinating activities with other key departments in hotel to ensure the highest quality of service and hospitality
• Motivating staff to the highest level of efficiency and productivity
• Accountable for financial, employee, and guest service goals of the department
• Splitting time between inspecting rooms and cleaning rooms

Benefits

• Free season pass, including free access to all other Alterra resorts
• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match
• Healthcare
• Dental
• Vision
• PTO for benefit eligible employees
• Discounts on Marriott hotels worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level