Housekeeping & Laundry Manager

OUTRIGGER Hospitality Group•Lahaina, HI

1d•$68,000 - $73,000

About The Position

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends. The Housekeeping & Laundry Manager will assist the Executive Housekeeper with the effective and efficient operation of the Housekeeping & Laundry department. This person will be directly responsible for the day-to-day Housekeeping & Laundry operations in the guest rooms and public areas, as well as handling guest concerns to ensure resolution to the satisfaction of the guest and OUTRIGGER. Supports and implements policies and procedures for hosts to ensure alignment with OUTRIGGER’s values and objectives.

Requirements

Minimum 2 years’ housekeeping supervisory experience or hotel managerial experience or an equivalent combination of education, training, and/or experience preferred.
Must be able to work flexible hours, including nights, weekends and holidays.

Responsibilities

Assist the Executive Housekeeper with the effective and efficient operation of the Housekeeping & Laundry department.
Directly responsible for the day-to-day Housekeeping & Laundry operations in the guest rooms and public areas.
Handle guest concerns to ensure resolution to the satisfaction of the guest and OUTRIGGER.
Support and implement policies and procedures for hosts to ensure alignment with OUTRIGGER’s values and objectives.