Housekeeping Inspector

Arbor Lodging•Phoenix, AZ

2d•$19 - $21

About The Position

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Housekeeping Inspector is responsible for inspecting the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.

Requirements

High school education or related experience
Attention to detail and efficient time management skills
Effective listening and communication skills
Physical capability requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs.

Nice To Haves

Familiarity with hospitality industry practices preferred

Responsibilities

Walk all assigned spaces at the beginning and end of each shift
Remove newspapers, service trays, empty ash receptacles, trash and/or linens, and note any areas that require immediate cleaning
Clean hallways, elevators, service areas, stairwells, etc.
Perform quality checks on public spaces, televisions, telephones, and lamps
Remove soiled linens, towels, and trash and place them in the appropriate locations in the prescribed manner
Assist housekeepers with portable refrigerators, roll-away beds, cribs, etc. as needed
Demonstrate proper use of cleaning equipment and supplies
Respond to and resolve housekeeping requests and complaints by guests
Maintain consistently professional and positive attitude
Perform special projects and other responsibilities as assigned
Participate in task forces and committees as requested
Understand and provide friendly guest service
Understand and comply with proper cleaning techniques, procedures, and brand standards
Operate a vacuum, mop, and properly use cleaning equipment and supplies
Complete assigned tasks, identify and investigate issues, and resolve basic matters in a timely fashion
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Additional tasks may be assigned at any given time.