Housekeeping Inspector - Blackberry Mountain

Blackberry Farm • Walland, TN

5d • Onsite

About The Position

The primary responsibility of the Housekeeping Inspector is to inspect all cleaned rooms to ensure that the standards have been met. The Housekeeping Supervisor will use a checklist to evaluate if all items have been completed to these standards and remedy any incorrect items. Blackberry Farm and Blackberry Mountain, Relais & Châteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they’re seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine. A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability. From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career.

Requirements

• Must be detail-oriented in all cleaning aspects
• High school diploma or equivalent
• Some experience with cleaning and understanding of standards
• Previous housekeeping experience, preferably in a hotel environment
• Must be able to effectively communicate with other team members, guests, and managers
• Basic knowledge and understanding of math
• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
• Must be able to be on feet for a long period
• Must be able to lift cleaning supplies up to 50 lbs.
• Must be able to work with cleaning chemicals
• Must be able to work outdoors in all weather conditions
• Must be able to safely operate a company vehicle or golf cart

Responsibilities

• Attend line-up each morning to receive room assignments
• Maintain the cleanliness and presentation of all common areas
• Bring laundry to the service center for pick up by the laundry facility
• Restock all housekeeping closets on the property with amenities and linens as necessary
• Clean and maintain Service Center, Operations Center, and other office areas, including bathrooms and break rooms
• Ensure golf carts are cleaned out at the end of the shift and plugged into the charger to be prepared for the next shift
• Notify Maintenance and Design departments about room issues immediately
• Take lost and found items from the vacant room to the front desk and notify the manager when items are found
• Check rooms for final inspection after he/she has cleaned
• Make sure all items are stocked in that room and notify Front Desk when the room is ready for the arrival
• Complete all room make-ups/ turnovers as assigned
• Load stocker cart with daily supplies such as sheets, towels, toilet paper, amenities, plates, glasses, coffee cups, hangers, napkins, light bulbs, robes, etc.
• Assist in cleaning check-out and stay-over rooms as necessary
• Guide housekeepers to maintain 5-star standards for all rooms

Benefits

• travel perks and property benefits
• tuition reimbursement
• paid time off with additional paid holidays
• health insurance
• flexible spending accounts
• 401k match with profit share
• training and education

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED