Housekeeping Inspector

Tamaya Enterprises d • Santa Ana Pueblo, NM

11d • Onsite

About The Position

The Housekeeping Inspector is responsible for inspecting designated guest rooms and/or public areas in the hotel, contributing to the continuous effort to deliver outstanding guest service. This role requires adherence to core values such as treating co-workers with dignity and respect, demonstrating dependability, honesty, and professionalism. The inspector must be willing to seek answers when unsure of information, policies, or procedures.

Requirements

• High School Diploma or GED required.
• Requires 2 years’ Hotel Housekeeping experience inspecting rooms.
• Strong interpersonal, motivational and leadership qualities.
• Must have excellent oral communication skills.
• Strong knowledge in PMS systems is required.
• Work schedule flexibility consistent with needs of the business.
• Must be organized, efficient and willing to take on additional responsibilities.
• Self-motivated and able to work independently.
• A smartphone capable of running company applications and communication systems is required.
• All employees are required to proficiently use a smartphone for company applications, email, and text.
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key gaming license.
• Very organized, detail oriented and capable of multi-tasking in a public environment.
• Excellent time management, excellent attention to detail, and a high level of organizational and interpersonal skills.
• Able to exemplify energy, moves with sense of urgency while being thorough about the details of the tasks.
• Ability to apply commonsense understanding to carry out instructions given in written, oral or diagram form.
• Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must be able to deal with stressful situations in a professional manner.
• Regularly required to talk or hear.
• Regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools or controls.
• Manual and finger dexterity for operation of personal computer and routine paperwork.
• Occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25lbs.
• Must be able to handle stress effectively.
• Must be able to stand for a long duration of time.
• Physical ability to safely perform the essential job functions of the position.

Nice To Haves

• Preference is given to qualified Santa Ana Tribal Members.
• V1 experience is preferred.
• Prior knowledge and experience on Property Management Systems is highly preferred.
• Bi-lingual and multi-cultural experience preferred.

Responsibilities

• Perform daily arrival inspections as assigned by Housekeeping Management/Supervisor and inform designated personnel (front desk, supervisor, etc.) when units become available for arrivals.
• Perform daily departure inspections, inform the Housekeeping Management/Supervisor when departure units become available.
• Check unoccupied units for proper thermostat settings, lights turned off, unauthorized use of rooms, maintenance deficiencies, etc.
• Record and repair all maintenance deficiencies.
• Record and report all inspection results to Housekeeping Management/Supervisor.
• Communicate with housekeepers and/or housekeeping supervisor about rooms not meeting hotel’s quality standard.
• Ensure that rooms are not marked for rent which do not meet hotel’s quality standard.
• Notifies supervisor promptly of issues of significance including maintenance work orders and guest room/team member incidents.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED