Housekeeping Inspector

Avalon Hospitality Group, LLC•Los Angeles, CA

24d•$0 - $26•Onsite

About The Position

The Housekeeping Inspector is responsible for inspecting guest rooms and public areas to ensure cleanliness and compliance with hotel standards. This role supports housekeeping operations by ensuring quality control and readiness of rooms for guest occupancy. The position may also involve training and mentoring room attendants, responding to guest requests, and maintaining stock of supplies. Additionally, the role requires adherence to safety, security, and sanitation regulations, and may involve assisting with cleaning tasks or carts when necessary. The Housekeeping Inspector also plays a role in maintaining the hotel's culture and service standards.

Requirements

Ability to arrive at work on time and when scheduled
Physically able to move large objects such as carts, large bags of linen, ironing board
Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles
Ability to read and recognize room/suite numbers
Ability to communicate effectively with guests and other team members verbally and in written form
Ability to understand and follow directions, and perform job functions with limited supervision
Ability to follow all safety procedures and standards and ability to recognize and act in emergency situations
High School graduate or equivalent preferred but not required.
3 years of cleaning experience in housekeeping, preferably as an inspector.
Latex and/or rubber gloves
Closed toe and low-heeled shoes with rubber soles
Safety belt
Safety glasses

Nice To Haves

CPR Certification and/or First Aid Training preferred.
Bi-lingual language ability (English/Spanish) preferred.

Responsibilities

Conduct thorough, daily inspections of check-out and stay-over rooms to meet cleanliness, presentation, and maintenance standards.
Assist in prioritizing room inspections based on occupancy and operational needs.
Identify, report, and follow up on repair issues (plumbing, fixtures, electrical) to Engineering/Maintenance.
Ensure all linens, furniture, supplies, and room amenities are set up, replenished, and arranged.
Update the property management system (PMS) with current room statuses.
Ensure rooms are properly marked as clean and available only after inspection approval.
Train, mentor, and coach room attendants to maintain an acceptable level of quality standards.
Assist with cleaning or cleaning carts when necessary.
Respond to guest requests or complaints promptly and professionally.
Adhere to all safety, security, and sanitation regulations, including proper handling of cleaning chemicals.
Monitor the stock of cleaning supplies and guest amenities on carts and in housekeeping closets.
Conduct spot checks of public areas and storage spaces to ensure cleanliness and organization.
Coordinate with housekeeping staff to address re-cleans or deficiencies in a timely manner.
Attend all mandatory meetings.
Report all suspicious people or activities, hazardous conditions, etc., to the Safety/Security Department.
Provide customer service to guests, including information about hotel services, activities, and local attractions.
Provide public assistance, instruction, and/or guidance for guests and employee safety in the event of an emergency.
Assist fellow team members as requested.
Assimilate into the Packard culture through understanding, supporting, and participating in all elements of corporate policies.
Demonstrate working knowledge of the service standards.
Maintain regular attendance in conformance with the standards.
Work varied schedules to reflect the business needs of the hotel.