Housekeeping Inspector - Breckenridge

Guest Services • Breckenridge, CO

3d • $18 • Onsite

About The Position

The Housekeeping Inspector assists the Housekeeping Manager in daily housekeeping operations and floor management, including staff, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. This role involves maintaining GSI Hospitality Standards and adhering to the GSI Sparkling Clean Program, supervising staff in the absence of the Housekeeping Manager, and ensuring complete guest satisfaction. The inspector handles guest complaints, monitors and supervises the setup and maintenance of assigned areas, and assists in requisitioning supplies and managing linen use. They also play a role in recruiting, training, scheduling, and disciplining room attendants, as well as assisting with payroll and controlling labor costs. The position requires flexibility to assist room attendants during peak times or understaffing and to step into other operational roles as needed. Maintaining a safe facility environment, including standards for maintenance, sanitation, and employee hygiene, is crucial. The inspector must notify the Unit Manager of any unusual events or safety issues and perform unit opening and closing procedures.

Requirements

• High School Diploma or G.E.D. preferred.
• Working knowledge of approved housekeeping methods and cleaning techniques.
• Computer proficiency is a plus.
• Demonstrated talent for interacting with a wide variety of people and maintain a high level of guest service.
• Ability to effectively organize and coordinate multiple priorities.
• Ability to work well as a team leader.
• Ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day and to climb steps regularly.
• Withstanding temperature extremes in indoor and outdoor environments.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical presence at the job site is essential to perform job duties.
• Able to work varied shifts, weekends and holidays.

Nice To Haves

• Computer proficiency is a plus.

Responsibilities

• Assist Housekeeping Manager in the daily operations and floor management in the designated area.
• Maintain GSI Hospitality Standards and adhere to GSI Sparkling Clean Program.
• Supervise the staff in absence of the Housekeeping Manager.
• Ensure complete guest satisfaction at all times.
• Handle guests’ complaints and solve them according to customer service standards.
• Monitor and supervise set up and maintenance of assigned area of facility to ensure quality standards.
• Monitor and assist in requisitioning linen use and housekeeping supplies; care of furniture, fixtures, and equipment.
• Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the room attendants at the direction of the Housekeeping Manager.
• Assist in payroll procedures in submitting time and controlling labor costs.
• Assist room attendants with daily duties and clean rooms during peak volumes or understaffing.
• Step into other operational roles as needed to ensure complete and timely completion of the daily housekeeping workload.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.
• Notify Unit Manager of all unusual events, circumstances, or other safety or quality control issues.
• Perform unit opening and/or closing procedures.

Benefits

• Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED