Housekeeping Inspector- FT- CRR

GRAND PACIFIC RESORTS INC

4d•$20 - $23

About The Position

Under the direction of the Housekeeping Supervisor and/or Manager, the Housekeeping Inspector will be responsible for supervising the operation of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. This position will ensure the cleanliness and condition of the hotel guest rooms and inspect guest rooms to ensure brand standards are met. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Requirements

High school diploma or equivalent education required.
At least one year of commercial housekeeping experience required.
Must be able to read and write to facilitate the communication process.
Good communication skills, both verbal and written required.
Must be knowledgeable with carpet care and floor care.
Must be knowledgeable with cleaning chemicals and supply equipment.
Ability to speak and understand the English language.

Nice To Haves

Supervisory experience preferred.
Experience in the hospitality industry (time share preferred).
Ability to work well in a diverse team environment.
Some experience with carpet and floor care equipment preferred.

Responsibilities

Supervise the housekeeping staff, providing open communication, training, coaching and counseling, and providing performance feedback to ensure maximum efficiency.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Issue assignments to staff reviewing special request and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at the beginning of shift in order to control inventory and expenses.
Performed daily audits to ensure GPR quality standards are consistently met.
Assist Executive Housekeeper in scheduling and purchasing of guest room and hotel supplies as necessary.
Supervise Housekeeping staff to maintain cleanliness of glass doors and windows through the hotel.
Ensure cleanliness of all trash chute rooms by delegating daily assigned work to Housekeeping staff.
Maintain cleanliness of Vending /Ice room, hallways of resort and stairwells (vacuum/carpet exaction), hallway lamps (i.e. sconces and ceiling lamp), elevators, hallway telephone and furnish with supply.
Support Room Attendant by cleaning and stripping guest rooms.
Perform guest requests throughout the day ensuring open tickets and guest requests are completed/closed.
Ensure work area is clean when finished.
Responsible for being knowledgeable about hotel groups and events, and modifying staff accordingly.
Maintain a neat and clean professional appearance at all times.
Enforce resort safety standards.
Perform other duties and handle projects as assigned by the Manager.
Responsible for conducting all responsibilities in a professional and ethical manner.
Responsible for maintaining a consistent, regular attendance record.
Adhere to performance standards, company policies and procedures, as they relate to the department.