Housekeeping Inspector

Spire Hospitality•Birmingham, AL

About The Position

As Birmingham’s longest-running hotel since its opening in 1925, The Redmont effortlessly combines 1920s charm with contemporary luxury. Nestled in the heart of downtown, it provides easy access to the city’s theater district and the Birmingham Civil Rights Institute, both just five blocks away. Guests can enjoy a state-of-the-art fitness center, complimentary WiFi, and stunning rooftop views while savoring a signature cocktail. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. This role is dedicated to delivering exceptional Guest Services as part of our Housekeeping TEAM, ensuring the hotel's appearance and cleanliness. As a Housekeeping Inspector, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. You will foster a sense of well-being and revitalization for our guests. Additionally, you will provide leadership and inspire our Housekeeping TEAM to pursue excellence and encourage repeat business.

Requirements

High school diploma or its equivalent
Ability to grasp, lift, carry, or otherwise move materials weighing up to 100lbs
Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching
1-year experience in hotel housekeeping or related professional area

Nice To Haves

Bilingual preferred
Previous supervisory experience preferred
Confident utilizing MS outlook, Word, and Excel
Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ
OSHA certification or equivalent knowledge of OSHA regulations

Responsibilities

Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
Promptly address guest concerns and requests to ensure their satisfaction
Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations