Housekeeping Inspector - Blackberry Mountain
About The Position
The primary responsibility of the Housekeeping Inspector is to inspect all cleaned rooms to ensure that established standards have been met. The Housekeeping Supervisor will use a checklist to evaluate if all items have been completed to these standards and remedy any incorrect items. This role requires attention to detail in all cleaning aspects and involves maintaining the cleanliness and presentation of common areas, restocking housekeeping closets, and cleaning various office areas. The inspector also handles golf cart maintenance, reports room issues to relevant departments, manages lost and found items, and ensures rooms are fully stocked and ready for guest arrivals. Additionally, the role involves completing room make-ups/turnovers, loading stocker carts with supplies, and assisting with cleaning check-out and stay-over rooms as needed. The position requires regular and consistent attendance, the ability to work effectively with team members and guests, and adherence to all company policies and procedures.
Requirements
- Must be detail-oriented in all cleaning aspects.
- High school diploma or equivalent.
- Some experience with cleaning and understanding of standards.
- Previous housekeeping experience, preferably in a hotel environment.
- Must be able to effectively communicate with other team members, guests, and managers.
- Basic knowledge and understanding of math.
- Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals.
- Must be able to be on feet for a long period.
- Must be able to lift cleaning supplies up to 50 lbs.
- Must be able to work with cleaning chemicals.
- Must be able to work outdoors in all weather conditions.
- Must be able to safely operate a company vehicle or golf cart.
Responsibilities
- Inspect all cleaned rooms to ensure standards have been met.
- Use a checklist to evaluate if all items have been completed to standards and remedy any incorrect items.
- Attend line-up each morning to receive room assignments.
- Maintain the cleanliness and presentation of all common areas.
- Bring laundry to the service center for pick up by the laundry facility.
- Restock all housekeeping closets on the property with amenities and linens as necessary.
- Clean and maintain Service Center, Operations Center, and other office areas, including bathrooms and break rooms.
- Ensure golf carts are cleaned out at the end of the shift and plugged into the charger.
- Notify Maintenance and Design departments about room issues immediately.
- Take lost and found items from vacant rooms to the front desk and notify the manager when items are found.
- Check rooms for final inspection after cleaning.
- Ensure all items are stocked in rooms and notify the Front Desk when the room is ready for arrival.
- Complete all room make-ups/turnovers as assigned.
- Load stocker cart with daily supplies such as sheets, towels, toilet paper, amenities, plates, glasses, coffee cups, hangers, napkins, light bulbs, robes, etc.
- Assist in cleaning check-out and stay-over rooms as necessary.
- Guide housekeepers to maintain 5-star standards for all rooms.
Benefits
- travel perks and property benefits
- tuition reimbursement
- paid time off
- paid holidays
- health insurance
- flexible spending accounts
- 401k match with profit share
- training and education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
