Housekeeping Inspector

Hilton Grand Vacations•Branson, MO

1d•Onsite

About The Position

Hilton Grand Vacations is looking for a Housekeeping Inspector! This role is responsible for maintaining an acceptable level of cleanliness and quality control in guest units and public common areas at the resort, while providing outstanding customer service to all owners, guests, and their families. The inspector will ensure units and common areas meet the resort's quality standards, report and ensure corrective action for any quality issues, and manage inventory and maintenance reporting.

Requirements

Ability to perform multi-task assignments.
Flexibility to work during different shifts.
Ability to communicate (oral and written) with team members and guests.
3+ years housekeeping experience.

Nice To Haves

High School Diploma or equivalent

Responsibilities

Maintain an acceptable level of cleanliness and quality control in guest units and public common areas.
Provide outstanding customer service to all owners, guests, and their families.
Inspect all assigned units to ensure they are in accordance with the resort's quality standards.
Inspect all assigned public common areas.
Report any quality problems to management and ensure corrective action is taken.
Perform inspections on units using Perfect Room.
Ensure any missing inventory items in units are replaced before releasing the unit.
Report maintenance problems in Synergy and any suspicious activities to security.
Ensure all assets and supplies for the department are secure in storage at all times.
Assist management in maintaining an accurate inventory of linen and supplies.
Exemplify Hilton Values and HGV Inspired Hospitality.
Monitor productivity of Housekeepers and Housepersons.
Perform any other duties as assigned.