Housekeeping Inspector

Westmont Group•Pittsburgh, PA

8d•Onsite

About The Position

This role involves visually inspecting guest rooms, corridors, and public areas to ensure high standards of cleanliness and appearance. The Hotel operates 24/7, requiring flexibility in shifts, start times, and weekly hours, including weekends and holidays. The inspector is responsible for identifying and reporting maintenance issues, expediting guest requests, and managing departmental operations such as opening and closing procedures. Adherence to company policies, safety, and security procedures is paramount. Team members are expected to maintain a neat and well-groomed appearance and assist other housekeeping personnel as needed.

Requirements

Ability to read and write English in order to complete forms such as a room status report.
Ability to provide clear direction, instruction and guidance to subordinates.
Ability to organize and prioritize work and meet deadlines.
Ability to exercise judgment and implement control over the performance of subordinates.
Talk to many different kinds of people to give information, answer questions and provide required.
Minimum six months inspector experience or one year of comparable housekeeping experience acceptable.

Nice To Haves

High School education preferred.
College degree in Hospitality and Hotel Management preferred.

Responsibilities

Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
Prepare work orders for carpet cleaning and ensure supply closets are maintained.
Ensure all jobs are completed within the shift.
Report all maintenance deficiencies in guest rooms and corridors via work orders.
Telephone emergencies (e.g., overflowing toilets, broken pipes, lights out, broken mirrors/windows) to the maintenance department.
Expedite special guest requests, such as extra towels, blankets or pillows.
Open and Close Housekeeping Department.
Turn in all lost and found items and all guest room keys.
Adhere to all company policies and procedures.
Follow safety and security procedures and rules.
Know department fire prevention and emergency procedures.
Utilize protective equipment.
Report unsafe conditions to management.
Report accidents, injuries, near-misses, property damage or loss to management.
Provide for a safe work environment by following all safety and security procedures and rules.
Maintain a neat, clean and well-groomed appearance.
Perform any related duties as requested by management.
Assist other Housekeeping Personnel when needed.
Work weekends and Holidays.