Housekeeping Inspector

Jacksonville•Jacksonville, FL

2d•Onsite

About The Position

The Housekeeping Inspector at Embassy Suites by Hilton Jacksonville Baymeadows is responsible for ensuring the cleanliness, order, and overall appearance of the hotel's guest rooms and public areas meet the brand's standards and expectations. The ideal candidate will have strong attention to detail, excellent communication skills, and a passion for providing exceptional customer service. Benefits Health, vision and dental insurance 401(k) Vacation and Sick Pay Paid Holidays Employee Referral Program Opportunities for Advancement Hotel Discounts for you, your friends and family Access to our Talent team to help you reach your career growth goals

Requirements

High school diploma or equivalent
At least 2 years of experience in a housekeeping supervisor role
Knowledge of housekeeping procedures and equipment
Strong attention to detail and organizational skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Flexible schedule, including availability to work weekends and holidays
Must be able to stand, walk, and lift up to 50 pounds

Responsibilities

Conduct daily inspections of guest rooms and public areas to ensure cleanliness, maintenance, and adherence to brand standards
Train, supervise, and provide feedback to housekeeping staff to ensure efficient and high-quality service
Oversee and assist with daily housekeeping projects assigned by the Director of Housekeeping
Coordinate with other departments to fulfill guest requests and resolve any issues or complaints
Maintain inventory of supplies and equipment and request replacements when necessary
Ensure all safety protocols are followed by housekeeping staff
Communicate any maintenance or repair needs to appropriate departments
Provide exceptional customer service to guests and respond to any inquiries or concerns in a timely and professional manner