Housekeeping Inspector/Inspectress- Pacific Point

Peregrine Hospitality•Pismo Beach, CA

1d•$20•Onsite

About The Position

The Housekeeping Inspector/Inspectress will help the supervisor check the performance of room attendants and general cleaning, taking appropriate action to correct deficient conditions, behavior, and work practices. This role involves inspecting guest rooms, guest areas, and employee areas to assess compliance with established standards for cleanliness, maintenance, safety, and security. The inspector will also review work assignments, communicate with other departments for guest satisfaction, ensure staff grooming and uniform standards, and maintain work area cleanliness. The goal is to maintain operational efficiency and a high standard of service and courtesy for guest satisfaction. Additionally, the role supports department managers in controlling inventory of uniforms, supplies, and equipment, and ensures associates are safety conscious and trained in safe work practices. The position requires adherence to 4 Keys service standards, standard operating procedures, and safety standards, as well as working cohesively with colleagues and following all appropriate policies and procedures while striving to improve operational standards. Attendance and reliability are also key requirements, along with performing additional duties as assigned by management.

Requirements

2 years’ experience in a House Keeping position preferred.
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder

Responsibilities

Help supervisor check the performance of room attendants and general cleaning and take appropriate action to correct deficient conditions, behavior, and work practices.
Inspect guest rooms, guest areas, and employee areas and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security.
Review work assignments of employees and make adjustments as business needs.
Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction.
Ensure staff members are properly groomed and uniformed at all times.
Ensure work area cleanliness is maintained at all times.
Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
Assist the department managers and supervisors in maintaining close control and inventory of uniforms, supplies, and equipment.
Ensure all associates are safety conscious and trained in safe work practices.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.