Housekeeping Houseperson

Loews Hotels•Nashville, TN

1d•Onsite

About The Position

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city’s most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2025 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Requirements

Previous experience an asset
Able to work as part of a dynamic quality-driven team
Basic English language skills
Requires extensive standing, walking, lifting and bending
Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
Able to work a flexible schedule, including weekends and holidays
Must be customer-service orientated and have excellent hospitality skills
On their feet over 2/3 of the time
Walking over 2/3 of the time
Using hands to handle, feel or point over 2/3 of the time
Stooping, kneeling, crouching, crawling 1/3 of the time
Using their listening and communication skills 2/3 of the time.
Able to push, pull, and carry 150 lbs
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Responsibilities

To clean all public guest room areas of the hotel as assigned.
To promote good public relations.
Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
Follows proper etiquette when communicating over the radio
Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio
Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways
Handle guests with excellent guest relations skills
Clean back-of-the-house windows as needed
Vacuum guest hallways daily
Use proper chemicals when cleaning as described by the department’s procedures
Attend all departmental meetings as scheduled
Perform all duties in a timely and efficient manner
Maintain linen closets clean, stock and organize
Bring trash to compactor at the end of the day
Responsible for washing guest room glassware and delivered to linen closets
Responsible for bringing dirty glassware to housekeeping at the end of the shift
Perform all other duties as directed by management that are consistent with the policies and procedures of the company
Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
Is polite, friendly, and helpful to the guests, management, and fellow team members
Attends all appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment, and work area
Executes emergency procedures in accordance with hotel standards
Complies with safety regulations and procedures
Complies with hotel policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Complies with hotel uniform and grooming standards