Housekeeping Houseperson

Marcus Clayton LLCClayton, MO
Onsite

About The Position

This role is essential to providing a clean, comfortable, and cared-for hotel experience. The Housekeeping Houseperson supports the entire Housekeeping team by ensuring supplies are readily available, spaces are kept clean, and operations run smoothly. This position requires strong communication with various departments to ensure the hotel operates seamlessly, contributing to the guest experience even before they enter their room.

Requirements

  • Belief that cleanliness, comfort, and care are essential to every hotel stay.
  • Attention to detail, from fresh linens and stocked carts to spotless hallways and welcoming public spaces.
  • Ability to support the entire Housekeeping team by keeping supplies flowing, spaces clean, and operations smooth.
  • Strong communication skills between Housekeeping, Front Office, Maintenance, and leadership.
  • Understanding that every guest’s experience begins before they open their room door.
  • Ability to balance speed, quality, safety, and care in a fast-paced environment.
  • Ability to stay calm, helpful, and focused during busy periods.
  • Strong eye for detail to spot what needs attention before a guest does.
  • Comfort in supporting team members and celebrating great work.
  • Ability to collaborate across departments to support room readiness, guest satisfaction, and smooth operations.
  • Dependability, organization, and a service-first mindset.
  • Ability to stand, walk, bend, reach, lift, push, pull, and move throughout the shift.
  • Ability to work in guest hallways, public spaces, laundry areas, storage rooms, and back-of-house environments.
  • Ability to lift, carry, or move items such as linens, supplies, trash, furniture, and cleaning equipment.
  • Ability to use cleaning products and equipment safely and according to procedures.
  • Ability to work in a fast-paced hotel environment while maintaining professionalism and attention to detail.

Responsibilities

  • Support Room Attendants by delivering linens, amenities, and supplies throughout the day.
  • Maintain cleanliness in hallways, public areas, service closets, and back-of-house spaces.
  • Respond quickly to requests for towels, pillows, rollaways, cribs, and other guest needs.
  • Keep storage rooms, closets, and laundry areas organized and well-stocked.
  • Assist with trash removal, linen transport, and other essential tasks that keep the department moving.
  • Assist with flipping rooms, tackling spills, and addressing issues that arise in a busy hotel.
  • Communicate maintenance issues, supply shortages, and guest opportunities clearly and promptly.
  • Create a positive and dependable presence to help the Housekeeping team succeed.
  • Take pride in the behind-the-scenes details that contribute to the guest experience.
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