Housekeeping Houseperson - MGM Grand Detroit
About The Position
As a Hotel Houseperson at MGM Grand Detroit, you will play a crucial role in ensuring an excellent guest experience by maintaining the cleanliness and readiness of assigned rooms. This position involves understanding and responding to guests' unique needs to create memorable 'WOW' experiences. MGM Resorts International aims to entertain and provide unforgettable escapes, seeking individuals who are enthusiastic team players to contribute to a diverse and exciting industry. The company emphasizes creating show-stopping experiences, fostering a collaborative environment, and offering opportunities for unlimited growth within its iconic brands.
Requirements
- Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectively
- Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
- Effective listening abilities with strong judgment skills
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
- Maintain a professional, neat and well-groomed appearance adhering to company standards
- Work varied shifts, to include weekends and holidays
Responsibilities
- Ensure that assigned areas are kept clean and neat
- Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc.; mop and clean all marble or tile floors in assigned area
- Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms
- Empty all trash and linen from the Guest Room Attendants’ carts as needed
- Maintain inventory levels, deliver supplies to assigned lockers, and stock it
- Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure
- Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Health & Income Protection Benefits (For eligible employees)
- Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
- Free meals in our employee dining room
- Free parking
- Various programs and networking opportunities to help you get promoted
- Volunteer opportunities to give back to the community
- Other various discounts with company partners such as travel, electronics, online shopping, and many more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
