Housekeeping Houseperson - Full Time

Q Center•St. Charles, IL

5d•Onsite

About The Position

The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas along with properly distributing/collecting linens, supplies and trash. This position is also responsible for promptly responding to requests from other departments and guests which may include delivering items to guest rooms.

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Flexible and long hours sometimes required.
Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.

Responsibilities

Walk assigned floors at beginning and end of shift; remove papers, trays and dishes, remove trash and linens and note any areas that need immediate cleaning.
Use proper two-way radio etiquette at all times when communicating with other employees.
Use daily checklist to complete cleaning the areas and items listed below as assigned: Elevator lobbies, Trash cans, Glass tables, Furniture, Ice machines/vending areas, Elevator doors/frames, Service landings/linen closets, Stair wells, Vacuum and/or mop hard floors.
Other projects as assigned by management
Practice safe work habits to ensure safety to guests, fellow employees and self.
Handle items for "Lost and Found" according to Q Center standards.
At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
Report maintenance issues by dialing 0 or to Housekeeping Supervisor/Manager.
Be familiar with correct guestroom cleaning procedures to assist with cleaning, if needed.
Pick up any Room Attendant's dirty linen or trash, as needed.
Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per center procedures.
Vacuum guest corridors.
Deliver guest amenities to rooms, as requested, within 20 minutes per Q Center standards.
Assist Housekeeping as needed; delivering bed boards, roll-aways, refrigerators, irons, coffee, etc.).
Deliver any clean linen and supplies to assigned sections, as needed.
Maintain cleanliness and organization of breakrooms, linen rooms, storage closets, dock areas and stairwells.
Ensure overall guest satisfaction.